PEOPLE & RESPONSIBILITY

One coordinator. A team behind the work.

You should know who is handling your case, who reviews the information, and who makes clinical decisions. These responsibilities stay clear from the first message through follow-up.

ONE POINT OF CONTACT

Your coordinator

Starts the conversation, keeps the case organized and makes sure your questions reach the right person.

Written communication and a shared record of next steps
Collection of the agreed documents and practical arrangements
Clear ownership of questions, dates and service changes

REVIEW & SUPERVISION

MD & PhD reviewers

Review and supervise the coordinator’s work from the free initial enquiry through preparation, treatment coordination and follow-up.

Check completeness, terminology and case summaries
Review department matching and questions for the hospital
Supervise communication and escalate unclear medical information

CLINICAL CARE

The treating medical team

The receiving hospital’s clinicians assess the case, explain treatment options and determine the clinical plan.

Diagnosis, eligibility, procedures and prescriptions
Clinical consent, treatment and management of complications
Discharge instructions and fitness for return travel

What you can expect from us

A record you can come back to

Key hospital responses, translated documents, agreed costs and next steps stay in writing. We distinguish the doctor’s opinion from the coordinator’s practical notes.

A clear handover

If someone else needs to take over a task, your coordinator explains the change and keeps the case history together. You should not have to tell the whole story again.

Work with Marlinden

We’re looking for coordinators, medical reviewers, translators and hospital liaison colleagues.

Explore the roles

Let’s talk through your options.

Start in writing. Your first conversation and initial hospital enquiries are free.

Start a conversation